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    The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration (Big Book) (Paperback) By (author) Mary Scannell

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    DescriptionMake workplace conflict resolution a game that everybody wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. "The Big Book of Conflict-Resolution Games" offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling "Big Books" series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas - before they affect your organization's bottom line. Let "The Big Book of Conflict-Resolution Games" help you to: build trust; foster morale; improve processes; overcome diversity issues; and, more. Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict - and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in "The Big Book of Conflict-Resolution Games" delivers everything you need to make your workplace more efficient, effective, and engaged.


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  • Full bibliographic data for The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

    Title
    The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
    Authors and contributors
    By (author) Mary Scannell
    Physical properties
    Format: Paperback
    Number of pages: 240
    Width: 185 mm
    Height: 229 mm
    Thickness: 18 mm
    Weight: 408 g
    Language
    English
    ISBN
    ISBN 13: 9780071742245
    ISBN 10: 0071742247
    Classifications

    Warengruppen-Systematik des deutschen Buchhandels: 27850
    BIC E4L: BUS
    B&T Merchandise Category: GEN
    B&T Book Type: NF
    BIC subject category V2: KJM
    Nielsen BookScan Product Class 3: S4.1
    B&T Modifier: Region of Publication: 01
    B&T Modifier: Subject Development: 20
    B&T General Subject: 180
    Ingram Subject Code: BE
    Libri: I-BE
    DC22: 658.3
    B&T Modifier: Academic Level: 03
    BISAC V2.8: BUS007000
    B&T Approval Code: A48140000, A48404221
    LC subject heading:
    BISAC V2.8: BUS097000
    LC subject heading:
    B&T Modifier: Subject Development: 56
    LC subject heading:
    DC22: 658.4/053, 658.4053
    BISAC V2.8: BUS030000, BUS066000
    LC classification: HD42 .S27 2010
    Thema V1.0: KJM
    Publisher
    McGraw-Hill Education - Europe
    Imprint name
    MCGRAW-HILL Professional
    Publication date
    01 June 2010
    Publication City/Country
    New York, NY
    Author Information
    About the Author Mary Scannell (Tempe, Arizona) is the founder of bizteamtools.com, and is co-author of the The Big Book of Team-Motivating Games.
    Table of contents
    Introduction: Why Every Employee Needs Conflict Resolution Training;How to Use this Book; Part 1. Communication; Part 2. Diversity; Part 3. Trust; Part 4. Perspective; Part 5. Emotional Intelligence; Part 6. Collaboration