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    Telephoning in English Audio CD (Cambridge Professional English) (CD-Audio) By (author) B. Jean Naterop, By (author) Rod Revell

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    DescriptionTelephoning in English is for professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls. It is suitable for use in class or for self-study. Telephoning in English develops and consolidates practical telephone skills in a variety of interesting and relevant contexts. Activities range from message-taking and spelling practice to role play, providing learners with a comprehensive course in using the telephone in English.


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  • Full bibliographic data for Telephoning in English Audio CD

    Title
    Telephoning in English Audio CD
    Authors and contributors
    By (author) B. Jean Naterop, By (author) Rod Revell
    Physical properties
    Format: CD-Audio
    Number of pages: 144
    Width: 124 mm
    Height: 142 mm
    Thickness: 12 mm
    Weight: 100 g
    Language
    English
    ISBN
    ISBN 13: 9780521539135
    ISBN 10: 0521539137
    Classifications

    B&T Book Type: NF
    B&T Merchandise Category: AUD
    BIC E4L: ELT
    Nielsen BookScan Product Class 3: S1.1T
    LC subject heading: ,
    B&T General Subject: 710
    Ingram Subject Code: JN
    DC22: 428.34
    DC21: 428.34
    LC subject heading: ,
    BISAC V2.8: FOR007000, REF008000, TEC036000
    LC subject heading:
    BIC subject category V2: ESB
    LC subject heading:
    LC classification: PE1074.8, PE1131 .N38 2004
    Thema V1.0: CBD, CJ, CJPD
    Edition
    3, Revised
    Edition statement
    3rd Revised edition
    Illustrations note
    5 line figures 10 halftones 10 exercises
    Publisher
    CAMBRIDGE UNIVERSITY PRESS
    Imprint name
    CAMBRIDGE UNIVERSITY PRESS
    Publication date
    31 August 2004
    Publication City/Country
    Cambridge
    Table of contents
    Unit 1: How can I help you?: Unit 2: Hold the line, please? Unit 3: Getting a quote: Unit 4: Placing an order: Unit 5: Bookings and arrangements: Unit 6: A change of plan: Unit 7 What's the problem?: Unit 8 Handling complaints. Key and tapescripts.