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    Sources of Power: How People Make Decisions (Paperback) By (author) Gary Klein

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    DescriptionAnyone who watches the television news has seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. How do these individuals make the split-second decisions that save lives? Most studies of decision making, based on artificial tasks assigned in laboratory settings, view people as biased and unskilled. Gary Klein is one of the developers of the naturalistic decision making approach, which views people as inherently skilled and experienced. It documents human strengths and capabilities that so far have been downplayed or ignored. Since 1985, Klein has conducted fieldwork to find out how people tackle challenges in difficult, nonroutine situations. Sources of Power is based on observations of humans acting under such real-life constraints as time pressure, high stakes, personal responsibility, and shifting conditions. The professionals studied include firefighters, critical care nurses, pilots, nuclear power plant operators, battle planners, and chess masters. Each chapter builds on key incidents and examples to make the description of the methodology and phenomena more vivid. In addition to providing information that can be used by professionals in management, psychology, engineering, and other fields, the book presents an overview of the research approach of naturalistic decision making and expands our knowledge of the strengths people bring to difficult tasks.


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  • Full bibliographic data for Sources of Power

    Title
    Sources of Power
    Subtitle
    How People Make Decisions
    Authors and contributors
    By (author) Gary Klein
    Physical properties
    Format: Paperback
    Number of pages: 348
    Width: 150 mm
    Height: 226 mm
    Thickness: 18 mm
    Weight: 499 g
    Language
    English
    ISBN
    ISBN 13: 9780262611466
    ISBN 10: 0262611465
    Classifications

    Warengruppen-Systematik des deutschen Buchhandels: 27850
    BIC E4L: GEN
    B&T Book Type: NF
    LC subject heading:
    BIC subject category V2: JMR
    B&T Modifier: Subject Development: 10
    LC subject heading:
    Ingram Subject Code: PS
    Libri: I-PS
    B&T General Subject: 180
    BIC subject category V2: KJMD
    Nielsen BookScan Product Class 3: S3.5
    BISAC V2.8: SOC000000
    DC22: 658.403
    BISAC V2.8: BUS019000
    B&T Modifier: Academic Level: 02
    DC21: 153.83
    B&T Merchandise Category: UP
    B&T Approval Code: A48404238
    BISAC V2.8: PSY003000
    B&T Approval Code: A11245600
    BIC subject category V2: GPQ
    BISAC V2.8: BUS041000
    Thema V1.0: JMR, KJMD, GPQ
    Edition
    New edition
    Edition statement
    New edition
    Illustrations note
    22
    Publisher
    MIT Press Ltd
    Imprint name
    MIT Press
    Publication date
    31 March 1999
    Publication City/Country
    Cambridge, Mass.
    Author Information
    Gary Klein is a Senior Scientist at Applied Research Associates. He is the author of Sources of Power: How People Make Decisions (1999) and the coauthor of Working Minds: A Practitioner's Guide to Cognitive Task Analysis (2006), both published by the MIT Press.
    Review quote
    Most studies of decision-making treat humans like rats in a laboratory. But Dr. Klein, a cognitive psychologist, spent a decade watching fire commanders, fighter pilots, paramedics, and others making split-second decisions on the job, and this book is a clear and engaging account of his findings. -- Thomas Petzinger, Jr. The Wall Street Journal
    Table of contents
    Chronicling the strengths used in making difficult decisions; learning from the firefighters; the recognition-primed decision model; the power of intuition; the power of mental simulation; the Vincennes shootdown; mental simulation and decision making; the power to spot leverage points; nonlinear aspects of problem solving; the power to see the invisible; the power of stories; the power of metaphors and analogues; the power of read minds; the power of the team mind; the power of rational analysis and the problem of hyperrationality; why good people make poor decisions; conclusions.