Smashing UX Design: Foundations for Designing Online User Experiences

Smashing UX Design: Foundations for Designing Online User Experiences

Paperback Smashing Magazine Books

By (author) Jesmond Allen, By (author) James Chudley, By (author) Andrew Maier, By (author) Matthew Kammerer

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  • Publisher: John Wiley & Sons Ltd
  • Format: Paperback | 446 pages
  • Dimensions: 185mm x 234mm x 23mm | 898g
  • Publication date: 10 July 2012
  • Publication City/Country: Chichester
  • ISBN 10: 0470666854
  • ISBN 13: 9780470666852
  • Illustrations note: Illustrations (chiefly col.)
  • Sales rank: 65,279

Product description

The ultimate guide to UX from the world's most popular resource for web designers and developers Smashing Magazine is the world's most popular resource for web designers and developers and with this book the authors provide the ideal resource for mastering User Experience Design (UX). The authors provide an overview of UX and User Centred Design and examine in detail sixteen of the most common UX design and research tools and techniques for your web projects. The authors share their top tips from their collective 30 years of working in UX including: Guides to when and how to use the most appropriate UX research and design techniques such as usability testing, prototyping, wire framing, sketching, information architecture & running workshops How to plan UX projects to suit different budgets, time constraints and business objectives Case studies from real UX projects that explain how particular techniques were used to achieve the client's goals Checklists to help you choose the right UX tools and techniques for the job in hand Typical user and business requirements to consider when designing business critical pages such as homepages, forms, product pages and mobile interfaces as well as explanations of key things to consider when designing for mobile, internationalization and behavioural change. Smashing UX Design is the complete UX reference manual. Treat it as the UX expert on your bookshelf that you can read from cover-to-cover, or to dip into as the need arises, regardless of whether you have 'UX' in your job title or not.

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Author information

James Chudley and Jesmond Allen are User Experience Directors at cxpartners, a user experience consultancy based in Bristol, UK. Between them, they have more than 30 years experience of designing and evaluating digital products for clients who represent the best of the web.

Review quote

A detailed guide expounding the principles and processes behind running a successful UX design operation.' (.net, September 2012)

Back cover copy

Everything You Need to Plan, Research, and Design Great User ExperiencesUX design is one of the hottest growth areas on the web. The demand for good UX practitioners has never been greater. A great user experience is now recognized as a fundamental quality of successful digital products. So how do you design great user experiences if you don't have a UX expert on hand to help you? What are the key tools and techniques every UX specialist should have at their disposal?"Smashing UX Design" is a practical reference manual for UXers, designers, developers, and product managers to refer to as the UX expert on their bookshelf.Written by two of the UK's foremost UX practitioners, "Smashing UX Design" provides you with a solid foundation in UX principles and practices. It includes ready-to-use tools and techniques for designing commercially successful digital products. You will learn how to satisfy users' needs, meet their expectations and beyond. It covers all the bases, including: Understanding User-Centered DesignPlanning UX Projects and Evaluating UX DesignsUnderstanding User and Business NeedsConducting Usability Testing, Requirements Workshops, Contextual Research, and MoreLearning UX Design Tools and TechniquesTask Modeling, Information Architecture, Site Maps, Wireframes, and MoreDesign Recipes for Great UX Components such as Homepages and Product Pages"Smashing UX Design" provides web designers and developers with all the tools, techniques, and practical, hands-on guidance they need to make their lives easier.www.wiley.com/go/smashing

Table of contents

PART I: UX PROCESSES AND PROJECTS 1 Chapter 1: Understanding the User-Centered Design Process 3 Chapter 2: Planning UX Projects 23 PART II: UX RESEARCH AND EVALUATION TOOLS AND TECHNIQUES 47 Chapter 3: Planning and Conducting Effective Stakeholder Interviews 49 Chapter 4: Organizing and Running a Successful Requirements Workshop 59 Chapter 5: Planning, Conducting, and Analyzing a Usability Test 73 Chapter 6: Gaining Useful Insights from Competitor Benchmarking 97 Chapter 7: Conducting Effective Contextual Research 105 Chapter 8: Using Analytics to Uncover Interesting User Behavior 113 Chapter 9: Designing, Launching, and Analyzing a Successful Survey 129 Chapter 10: Conducting a Useful Expert Review 143 PART III: UX DESIGN TOOLS AND TECHNIQUES 155 Chapter 11: Planning and Running Successful Ideation Workshops 157 Chapter 12: Creating Task Models and User Journeys That Convey Real User Behavior 173 Chapter 13: Creating Customer Experience Maps to Help Visualize the User Experience 189 Chapter 14: Creating Useful Persona Profiles 199 Chapter 15: Designing Usable Information Architectures 211 Chapter 16: Using Sketching to Generate and Communicate Ideas 237 Chapter 17: Designing Great Wireframes 247 Chapter 18: Using Prototypes to Bring Your Ideas to Life 263 PART IV: UX COMPONENTS DECONSTRUCTED 275 Chapter 19: Navigation UX Deconstructed 277 Chapter 20: Homepage UX Deconstructed 287 Chapter 21: Category Page UX Deconstructed 297 Chapter 22: Search UX Deconstructed 303 Chapter 23: Product Page UX Deconstructed 313 Chapter 24: Shopping Cart and Checkout UX Deconstructed 323 Chapter 25: Article and Content Page UX Deconstructed 335 Chapter 26: Photo UX Deconstructed 341 Chapter 27: Help and FAQ UX Deconstructed 349 Chapter 28: Forms UX Deconstructed 355 Chapter 29: Tables, Charts, and Data UX Deconstructed 365 Chapter 30: Great Client UX Deconstructed 371 Chapter 31: Designing for Behavioral Change 377 Chapter 32: Designing for Internationalization 385 Chapter 33: Designing for Mobile 395 Index 407