The Six Sigma Handbook

The Six Sigma Handbook

Hardback

By (author) Thomas Pyzdek, By (author) Paul A. Keller

List price $87.97

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Format
Hardback $87.97
  • Publisher: MCGRAW-HILL Professional
  • Format: Hardback | 560 pages
  • Dimensions: 196mm x 236mm x 43mm | 1,089g
  • Publication date: 1 November 2009
  • Publication City/Country: New York, NY
  • ISBN 10: 0071623388
  • ISBN 13: 9780071623384
  • Edition: 3, Revised
  • Edition statement: 3rd Revised edition
  • Illustrations note: ill
  • Sales rank: 146,021

Product description

The authoritative classic--revised and updated for today's Six Sigma practitioners Whether you want to further your Six Sigma training to achieve a Black or Green Belt or you are totally new to the quality-management strategy, you need reliable guidance. The Six Sigma Handbook, Third Edition shows you, step by step, how to integrate this profitable approach into your company's culture. Co-written by an award-winning contributor to the practice of quality management and a successful Six Sigma trainer, this hands-on guide features: Cutting-edge, Lean Six Sigma concepts integrated throughout Completely revised material focused on project objectives Updated and expanded problem-solving examples using Excel and Minitab A streamlined format that puts proven practices at your fingertips The Six Sigma Handbook, Third Edition is the only comprehensive reference you need to make Six Sigma work for your company. The book explains how to organize for Six Sigma, how to use customer requirements to drive strategy and operations, how to carry out successful project management, and more. Learn all the management responsibilities and actions necessary for a successful deployment, as well as how to: Dramatically improve products and processes using DMAIC and DMADV Use Design for Six Sigma to create innovative products and processes Incorporate lean, problem-solving, and statistical techniques within the Six Sigma methodology Avoid common pitfalls during implementation Six Sigma has evolved with the changing global economy, and The Six Sigma Handbook, Third Edition is your key to ensuring that your company realizes significant gains in quality, productivity, and sales in today's business climate.

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Author information

Thomas Pyzdek is a Six Sigma consultant with over 40 years of experience in the field. His clients include Ford, McDonald's, Intuit, Boeing, Seagate, Avon Products, and many other companies. Mr. Pyzdek is a recipient of the American Society for Quality (ASQ) Edwards Medal for outstanding contributions to the practice of quality management and the E.L. Grant Medal for outstanding leadership in the development and presentation of meritorious educational programs in quality. He has also recently received a Lean Six Sigma Leadership award from the American Quality Institute. Paul Keller is Vice President of and senior consultant with Quality America, a Six Sigma Training company. Nearly 3,000 students to date have used his Six Sigma training program to achieve Six Sigma Green Belt and Black Belt certifications. Mr. Keller is the author of Six Sigma Demystified.

Back cover copy

Six Sigma has come a long way over the past two decades, both in its popularity and practice. Now, company leaders have a reliable guide to today's progressively stronger Six Sigma management strategies with The Six Sigma Handbook, Third Edition.This up-to-date resource reveals how to effectively integrate Six Sigma into the fabric of any company in order to improve the quality of processes and products, increase customer satisfaction, and save money. This new edition illuminates the latest advances in Six Sigma, such as how the strategy has: Evolved--especially when it's used to operationalize an organization's strategyExpanded--from merely improving existing processes to designing new products and processes at quality and performance levels near or above Six SigmaIncorporated Lean Manufacturing--Lean Six Sigma is the most prevalent trend in Six Sigma in recent yearsWhat sets this definitive work apart is its focus on real-world applications of covered material. By featuring screenshots of Minitab and Excel, the most widely used software programs for doing statistics with Six Sigma, this instructive book demonstrates how problem-solving and statistical techniques play out in on-the-job situations.The Six Sigma Handbook, Third Edition also provides valuable, time-saving guidance for: Achieving a critical level of technical proficiencySelecting the right personnel to trainDeveloping effective leadershipBuilding the best teamsIf you're ready to transform your company into a more efficient, higher-valued enterprise, you need The Six Sigma Handbook, Third Edition.

Table of contents

Part I: Six Sigma Implementation & Management; Chapter 1. Building the Responsive Six Sigma Organization; Chapter 2. Recognizing Opportunity; Chapter 3. Data-Driven Management; Chapter 4. Maximizing Resources; Part II: Six Sigma Tools and Techniques; Chapter 5. Project Management Using DMAIC and DMADV; Chapter 6. The Define Phase; Chapter 7. The Measure Phase; Chapter 8. Process Behavior Charts; Chapter 9. Measurement Systems Evaluation; Chapter 10. Analyze Phase; Chapter 11. The Improve/Design Phase; Chapter 12. Control/Verify Phase; Appendices;References;Index