Secrets of Service Level Management: A Process Owner's Guide

Secrets of Service Level Management: A Process Owner's Guide

Paperback

By (author) Ami Nahari, By (author) Stationery Office, By (author) Craig J. LaCava

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  • Publisher: TSO
  • Format: Paperback | 305 pages
  • Dimensions: 214mm x 214mm x 34mm | 860g
  • Publication date: 30 April 2013
  • Publication City/Country: London
  • ISBN 10: 0113313527
  • ISBN 13: 9780113313525
  • Illustrations note: col. ill., col. figs, tables
  • Sales rank: 793,134

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