Secrets of Service Level Management

Secrets of Service Level Management : A Process Owner's Guide

By (author) Ami Nahari , By (author) Stationery Office , By (author) Craig J. LaCava

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  • Paperback | 305 pages
  • 214 x 214 x 34mm | 859.99g
  • 30 Apr 2013
  • TSO
  • London
  • English
  • col. ill., col. figs, tables
  • 0113313527
  • 9780113313525
  • 866,646

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