Release, control and validation: ITIL Intermediate Capability Handbook

Release, control and validation: ITIL Intermediate Capability Handbook

Paperback

By (author) Duncan Anderson, By (author) Stationery Office

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  • Publisher: TSO
  • Format: Paperback | 195 pages
  • Dimensions: 108mm x 140mm x 12mm | 200g
  • Publication date: 4 November 2013
  • Publication City/Country: London
  • ISBN 10: 0113314337
  • ISBN 13: 9780113314331
  • Edition statement: 2nd ed
  • Illustrations note: illustrations (colour)
  • Sales rank: 282,513

Product description

Updated in line with the ITIL 2011 editions and the Release, Control and Validation (RCV) syllabus, this quick-reference guide is a useful study aid for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.

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