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    Records Management and Information Culture: Tackling the People Problem (Paperback) Edited by Gillian Oliver, Edited by Fiorella Foscarini

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    DescriptionThis book explores how an understanding of organisational information culture provides the insight necessary for the development and promotion of sound recordkeeping practices. It details an innovative framework for analysing and assessing information culture, and indicates how to use this knowledge to change behaviour and develop recordkeeping practices that are aligned with the specific characteristics of any workplace. This framework addresses the widely recognised problem of improving organisation-wide compliance with a records management programme by tackling the different aspects that make up the organisation's information culture. Discussion of topics at each level of the framework includes strategies and guidelines for assessment, followed by suggestions for next steps: appropriate actions and strategies to influence behavioural change. Key topics covered include: * The value accorded to records * Information preferences * Language considerations and regional technological infrastructure * Information-related competencies * Awareness of environmental requirements relating to records * Corporate information technology governance * Trust in recordkeeping systems. Readership: Archivists, records managers and information technology specialists will find this an invaluable guide to improving their practice and solving the 'people problem' of non-compliance with records management programmes. LIS students taking archives and records management modules will also benefit from the application of theory into practice. Records management and information management educators will find the ideas and approaches discussed in this book useful to add an information culture perspective to their curricula.

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  • Full bibliographic data for Records Management and Information Culture

    Records Management and Information Culture
    Tackling the People Problem
    Authors and contributors
    Edited by Gillian Oliver, Edited by Fiorella Foscarini
    Physical properties
    Format: Paperback
    Number of pages: 160
    Width: 156 mm
    Height: 232 mm
    Thickness: 8 mm
    Weight: 300 g
    ISBN 13: 9781856049474
    ISBN 10: 1856049477

    B&T Book Type: NF
    B&T Merchandise Category: TXT
    B&T General Subject: 480
    LC classification: Z
    Nielsen BookScan Product Class 3: S3.7
    BIC E4L: LIB
    BISAC V2.8: LAN025000
    BIC subject category V2: GLC
    BISAC V2.8: LAN025020
    Abridged Dewey: 026
    DC23: 025
    Thema V1.0: GLC
    Facet Publishing
    Imprint name
    Facet Publishing
    Publication date
    02 January 2014
    Publication City/Country
    Author Information
    Gillian Oliver is an academic at the School of Information Management, Victoria University of Wellington, New Zealand. Her PhD is from Monash University, Melbourne, Australia. Her research interests centre on organisational culture, and the influences this has on the way that information is managed. She is the author of Organisational Culture for Information Managers (Chandos, 2011) and a Co-editor in Chief of Archival Science. Fiorella Foscarini holds a PhD in archival studies from the University of British Columbia, Vancouver, Canada. Prior to joining the Faculty of Information at the University of Toronto, she worked as senior archivist for the European Central Bank. In her teaching and research, she uses archival science, diplomatics and genre theory, as well as ideas of organizational culture and information culture to investigate how records are created, managed, and preserved in organizations.
    Table of contents
    1. Background and context 2. The value accorded to records 3. Information preferences 4. Language considerations and regional technological infrastructure 5. Information related competencies 6. Awareness of environmental requirements relating to records 7. Corporate information technology governance 8. Trust in recordkeeping systems 9. Bringing it all together.