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    Quality Matters: Seeking Confidence in Evaluating, Auditing, and Performance Reporting (Comparative Policy Analysis Series) (Hardback) By (author) Robert Schwartz, By (author) John Mayne, Foreword by Christopher Pollitt

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    DescriptionInformation - regular, systematic, reliable - is the life-blood of democracy and the fuel of effective management. Surely today there is no problem with information, for this is the age of information overload. It pours onto our computer screens and out of our printers. Indeed, many governments claim, often with some justification, to be more open and transparent than ever before. But what if the life-blood is contaminated, or the fuel polluted? Then the body politic sickens and the engine of public management runs rough. It is the vital issue of the quality of the information we receive that this book addresses. Quality Matters compares approaches across different jurisdictional settings and across three different types of information evaluation. The chapters describe and analyze quality assurance in a number of countries and within a variety of international organizations. These have been selected either because they are widely considered to be leaders in evaluating information or because they have experience with assuring quality information that can instruct others. Contributors are from Australia, Canada, the European Union, France, the Netherlands, New Zealand, Sweden, Switzerland, United Kingdom, United States, and the World Bank. They examine and analyze practices for assuring the quality of evaluation, performance auditing, and performance reporting in the face of political, organizational, and technical obstacles. A final chapter addresses the extent to which quality assurance systems become bothersome rituals or remain meaningful mechanisms to ensure quality control. This well-defined volume will be of particular interest to policymakers and adds much to the literature on program evaluation and performance auditing.


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  • Full bibliographic data for Quality Matters

    Title
    Quality Matters
    Subtitle
    Seeking Confidence in Evaluating, Auditing, and Performance Reporting
    Authors and contributors
    By (author) Robert Schwartz, By (author) John Mayne, Foreword by Christopher Pollitt
    Physical properties
    Format: Hardback
    Number of pages: 289
    Width: 160 mm
    Height: 231 mm
    Thickness: 28 mm
    Weight: 703 g
    Language
    English
    ISBN
    ISBN 13: 9780765802569
    ISBN 10: 0765802562
    Classifications

    Warengruppen-Systematik des deutschen Buchhandels: 17430
    BIC E4L: POL
    B&T Book Type: NF
    Nielsen BookScan Product Class 3: T7.3
    B&T Merchandise Category: TXT
    B&T Modifier: Region of Publication: 01
    BIC subject category V2: JPQB
    Libri: I-PL
    Ingram Subject Code: PL
    B&T Modifier: Text Format: 02
    B&T General Subject: 650
    B&T Modifier: Academic Level: 02
    LC subject heading: ,
    BISAC V2.8: POL017000, POL028000
    LC subject heading:
    BISAC V2.8: POL007000, BUS069010, POL009000
    LC subject heading: ,
    DC22: 352.3/57
    LC subject heading: , ,
    DC22: 352.357
    LC classification: JF1525.T67 Q83 2005
    Thema V1.0: JPP, JPQB
    Edition statement
    New ed.
    Publisher
    Transaction Publishers
    Imprint name
    Transaction Publishers
    Publication date
    28 February 2005
    Publication City/Country
    Somerset, NJ
    Author Information
    Robert Schwartz is senior lecturer in the Department of Political Science at the University of Haifa. His articles have appeared in Journal of Public Administration, Research and Theory, and Journal of Public Policy, among others. John Mayne is an independent consultant, who, until recently, was at the Office of the Auditor General where he led efforts at developing practices for effective performance measurement, managing for results, and performance reporting in the government of Canada. He has authored numerous articles and edited five books in the areas of program evaluation, public administration, and performance monitoring.