The Process Management Memory Jogger: Building Cross-Functional Excellence

The Process Management Memory Jogger: Building Cross-Functional Excellence

Spiral bound

By (author) Robert D Boehringer, By (author) Amanda Dietz, By (author) Paul King, By (author) Ralph Smith

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  • Publisher: Goal/QPC
  • Format: Spiral bound | 258 pages
  • Dimensions: 99mm x 137mm x 18mm | 91g
  • Publication date: 1 December 2009
  • ISBN 10: 1576811085
  • ISBN 13: 9781576811085
  • Illustrations note: black & white illustrations, colour illustrations
  • Sales rank: 547,370

Product description

Goes beyond the systems of familiar methodologies to explain how companies can turn process performance into a competitive advantage while sustaining excellence, outlining philosophical strategies to such topics as recognizing what is valuable to customers, promoting cross-functional cooperation and aligning IT systems with processes.

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