Predictable Surprises

Predictable Surprises : The Disasters You Should Have Seen Coming, and How to Prevent Them

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Even the best-run companies can get blindsided by disasters they should have anticipated. These predictable surprises range from financial scandals to operational disruptions, from organizational upheavals to product failures. In "Predictable Surprises", Max H. Bazerman and Michael D. Watkins show you how to minimize your risk by understanding and lowering the psychological, organizational, and political barriers preventing you from foreseeing calamity. They then describe the powerful tools - including incentives and formal coalitions - that business leaders can use to ferret out and fend off threats invisible to insiders. Failure see what's coming exposes your company to predictable surprises. Given the stakes involved, this book should count among every business leader's most trusted resources.

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  • Paperback | 336 pages
  • 137.16 x 205.74 x 25.4mm | 317.51g
  • Harvard Business Review Press
  • United States
  • English
  • 1422122875
  • 9781422122877
  • 372,190

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About Max H. Bazerman

Max H. Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Michael D. Watkins is Professor of General Management at IMD in Lausanne, Switzerland, and co-founder of Genesis Advisers, a leadership development company.

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