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    Passing Your ITIL Foundation Exam: Study Aid from the Official Publisher of ITIL (Paperback) By (author) Office of Government Commerce

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    DescriptionThis publication, "Passing your ITIL[registered] Foundation Exam - 2nd Edition" is endorsed by APM Group, the official ITIL Accreditor, and is suitable for those taking the foundation exam. It has been updated in line with the new 2009 syllabus. This publication provides an overview of the purpose, objectives and format of the examination. It offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam and the Version 2 to Version 3 Bridging Exam. It contains a case study to help reinforce learning and aid comprehension by placing the theory into an easy to understand scenario. The Study Aid uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions. It contains questions at the end of each chapter to reinforce learning. The structure of the book complements the structure of the exam syllabus. This title also contains a Mock Exam with an Answer Key with rationale to help the candidate to pass the ITIL Foundation Exam. This is a suitable study tool for the ITIL Version 2 to ITIL Version 3 bridging exam.

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  • Full bibliographic data for Passing Your ITIL Foundation Exam

    Passing Your ITIL Foundation Exam
    Study Aid from the Official Publisher of ITIL
    Authors and contributors
    By (author) Office of Government Commerce
    Physical properties
    Format: Paperback
    Number of pages: 188
    Width: 216 mm
    Height: 216 mm
    Thickness: 11 mm
    Weight: 562 g
    ISBN 13: 9780113312061
    ISBN 10: 0113312067

    BIC E4L: BUS
    B&T Book Type: NF
    Nielsen BookScan Product Class 3: S4.0T
    B&T Merchandise Category: REF
    B&T General Subject: 680
    LC classification: AG
    Warengruppen-Systematik des deutschen Buchhandels: 17850
    B&T Modifier: Text Format: 41
    BISAC V2.8: COM032000
    Abridged Dewey: 028
    BISAC V2.8: REF028000, COM039000, COM046000
    Ingram Subject Code: XO
    Libri: I-XO
    BIC subject category V2: KJMV
    DC22: 658.05
    BIC subject category V2: UQ, KJBX
    Edition statement
    2nd edition
    Illustrations note
    Imprint name
    Stationery Office Books
    Publication date
    01 February 2010
    Publication City/Country