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    Passing Your ITIL Foundation Exam: The Official ITIL Foundation Study Aid (Paperback) By (author) Great Britain: Office of Government Commerce

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    DescriptionThis publication is endorsed by APM Group, the official ITIL Accreditor, and contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam it provides an overview of the purpose and objectives and format of the examination. This title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.The Study Aid uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions.The structure of the book complements the structure of the exam syllabus. It contains a Mock Exam with an Answer Key with rational to help the candidate to pass the ITIL Foundation Exam. It is a suitable study tool for the Version 2 to Version 3 bridging exam.


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  • Full bibliographic data for Passing Your ITIL Foundation Exam

    Title
    Passing Your ITIL Foundation Exam
    Subtitle
    The Official ITIL Foundation Study Aid
    Authors and contributors
    By (author) Great Britain: Office of Government Commerce
    Physical properties
    Format: Paperback
    Width: 216 mm
    Height: 216 mm
    ISBN
    ISBN 13: 9780113310791
    ISBN 10: 011331079X
    Classifications

    BIC E4L: BUS
    Nielsen BookScan Product Class 3: S4.2
    BIC subject category V2: KJ, U
    DC22: 004.068
    BISAC V2.8: COM000000, BUS000000
    Thema V1.0: KJ, U
    Publisher
    TSO
    Imprint name
    Stationery Office Books
    Publication date
    30 November 2007
    Publication City/Country
    Norwich
    Author Information
    Christian F Nissen