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    Passing Your ITIL Foundation Exam (Best Management Practice) (Paperback) By (author) Christian F. Nissen, By (author) Great Britain: Cabinet Office

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    DescriptionEndorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself

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  • Full bibliographic data for Passing Your ITIL Foundation Exam

    Passing Your ITIL Foundation Exam
    Authors and contributors
    By (author) Christian F. Nissen, By (author) Great Britain: Cabinet Office
    Physical properties
    Format: Paperback
    Number of pages: 211
    Width: 216 mm
    Height: 216 mm
    Thickness: 12 mm
    Weight: 599 g
    ISBN 13: 9780113313556
    ISBN 10: 0113313551

    Warengruppen-Systematik des deutschen Buchhandels: 27850
    BIC E4L: BUS
    B&T Book Type: NF
    Nielsen BookScan Product Class 3: S4.0T
    B&T Modifier: Region of Publication: 03
    BIC subject category V2: KJQ
    B&T Modifier: Subject Development: 05
    B&T Modifier: Academic Level: 02
    LC classification: QA
    B&T General Subject: 229
    Abridged Dewey: 004
    B&T Merchandise Category: COM
    BISAC V2.8: BUS083000
    DC22: 658.4038
    Ingram Subject Code: XG
    Libri: I-XG
    BISAC V2.8: COM011000
    BIC subject category V2: KJBX
    DC23: 658.4038076
    Thema V1.0: KJQ, KJBX
    Edition statement
    3rd ed., 2012
    Illustrations note
    col. figs
    Imprint name
    Publication date
    29 February 2012
    Publication City/Country