Managing for Results

Managing for Results

Paperback

By (author) Michael Armstrong, By (author) Kevin Gallagher, By (author) Gillian Watson

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  • Publisher: Chartered Institute of Personnel & Development
  • Format: Paperback | 352 pages
  • Dimensions: 182mm x 251mm x 22mm | 615g
  • Publication date: 1 September 2005
  • Publication City/Country: Wimbledon
  • ISBN 10: 1843980142
  • ISBN 13: 9781843980148
  • Edition: 2, Revised
  • Edition statement: 2nd Revised edition
  • Illustrations note: Illustrations
  • Sales rank: 219,928

Product description

This new book, based on Michael Armstrong's "Managing Activities", has been restructured and revised to cater for the "Managing for Results" module as part of the new CIPD Leadership and Management standards. The new edition concentrates on offering a more strategic approach to management with critical perspectives on the subject area. The text also includes a wide range of features to support student learning including a wide range of case studies and examples, learning objectives, discussion questions, exercises and chapter summaries. Targeted at - CIPD students taking the new "Managing for Results" module as part of the new CIPD Leadership and Management standards. The text is also suitable for introductory management modules on HR and Business degree programmes.

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Author information

Gillian Watson Senior Lecturer in Human Resource Management and currently Programme Leader for MA International Management at the University of Sunderland. She has management experience at senior level in an international business environment. She has also been Programme Leader for the MSc Human Resource Management and the MSc Human Resource Development programmes. She has conducted management development courses both in the UK and overseas. Her experience also includes being a CIPD National examiner for Employee Development. Kevin Gallagher Senior Lecturer in Human Resource Management and currently Programme Leader for BA Applied Management at the University of Sunderland. Kevin has managerial experience in the civil engineering and paper industries both in the UK and overseas and has wide experience teaching on CIPD and HRM programmes within Business, Project Management, the NHS and Call Centres. He is a member of the Chartered Management Institute and Higher Education Academy.

Table of contents

1. What do we mean by 'managing for results'? 2. The role of the manager 3. How do we develop the role of a manager? 4. Communication: how we inter-relate 5. Practical aspects of communication 6. Working with your manager 7. Teamworking 8. The organisation skeleton: structure 9. Organisational communication 10.The living organisation: culture 11. Power and politics 12. Managing health and safety at work 13. Quality-differentiating for excellence 14. Continuous improvement 15. Enhancing customer relations 16. Future directions, managing change