Managing Maintenance Error: A Practical Guide

Managing Maintenance Error: A Practical Guide


By (author) James Reason, By (author) Alan Hobbs


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  • Publisher: Ashgate Publishing Limited
  • Format: Paperback | 198 pages
  • Dimensions: 155mm x 231mm x 13mm | 249g
  • Publication date: 1 June 2003
  • Publication City/Country: Aldershot
  • ISBN 10: 075461591X
  • ISBN 13: 9780754615910
  • Sales rank: 124,040

Product description

After reviewing the types of error and violation and the conditions that provoke them, the author sets out the broader picture, illustrated by examples of three system failures. Central to the book is a comprehensive review of error management, followed by chapters on: managing person, the task and the team; the workplace and the organization; and creating a safe culture. It is then rounded off and brought together, in such a way as to be readily applicable for those who can make it work, to achieve a greater and more consistent level of safety in maintenance activities.

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Table of contents

Human performance problems in maintenance; The human risks; Fundamentals of human performance; The varieties of error; Local error-provoking factors; Three system failures and a model of organizational accidents; Principles of error management; Person and team measures; Workplace and task measures; Organizational measures; Safety culture; Making it happen: the management of error management.