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    Managing Health Services (Understanding Public Health) (Paperback) By (author) Nick Goodwin, By (author) Reinhold Gruen, By (author) Valerie Iles

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    DescriptionHealth care systems are highly complex and dynamic. Different systems around the world vary in the way services are managed yet, regardless of these differences, the need for effective managers and managerial leaders is essential in allowing organizations or professionals to achieve specific goals. This book provides an understanding of the concepts of management, managerial leadership and governance within health care systems. It provides a thorough introduction to, and conceptual framework for, the analysis of health systems management and goes on to examine fundamental management tasks, including: managing income and finances; managing people; managing strategy and change; and managing results. Series Editors: Rosalind Plowman and Nicki Thorogood.


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    Title
    Managing Health Services
    Authors and contributors
    By (author) Nick Goodwin, By (author) Reinhold Gruen, By (author) Valerie Iles
    Physical properties
    Format: Paperback
    Number of pages: 248
    Width: 170 mm
    Height: 236 mm
    Thickness: 16 mm
    Weight: 481 g
    Language
    English
    ISBN
    ISBN 13: 9780335218523
    ISBN 10: 0335218520
    Classifications

    BIC E4L: HEA
    Nielsen BookScan Product Class 3: S6.1T
    Ingram Subject Code: PI
    BIC subject category V2: MBN
    Warengruppen-Systematik des deutschen Buchhandels: 16900
    BISAC V2.8: MED078000
    LC subject heading:
    BISAC V2.8: MED035000
    DC22: 362.1068
    Edition
    2
    Edition statement
    2nd
    Illustrations note
    ill
    Publisher
    OPEN UNIVERSITY PRESS
    Imprint name
    OPEN UNIVERSITY PRESS
    Publication date
    01 December 2005
    Publication City/Country
    Milton Keynes
    Author Information
    Nick Goodwin is Senior Lecturer based within the National Co-ordinating Centre for NHS Service Delivery and Organisation at LSHTM
    Table of contents
    Overview of the book Section 1: Understanding the roles of managers and management in health care The basics of good management The nature of management Managerial skills and qualities Problem solving Section 2: Health care funding Funding health care systems Purchasing health services Section 3: Managing people Human resource management and development Human resources planning: forecasting demand and supply The recruitment and selection process Performance management, appraisal and career development Managing inter-professional relationships Section 4: Managing results Evaluating performance Managing results Performance related pay Section 5: Managing change Determining strategic action Change management Making change happen Section 6: The leadership role of managers Management and leadership Approaches to successful leadership Glossary Index