Managing Health Services
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Managing Health Services

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Description

Health care systems are highly complex and dynamic. Different systems around the world vary in the way services are managed yet, regardless of these differences, the need for effective managers and managerial leaders is essential in allowing organizations or professionals to achieve specific goals. This book provides an understanding of the concepts of management, managerial leadership and governance within health care systems. It provides a thorough introduction to, and conceptual framework for, the analysis of health systems management and goes on to examine fundamental management tasks, including: managing income and finances; managing people; managing strategy and change; and managing results. Series Editors: Rosalind Plowman and Nicki Thorogood.

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Product details

  • Paperback | 248 pages
  • 170 x 236 x 16mm | 480.82g
  • OPEN UNIVERSITY PRESS
  • Milton Keynes, United Kingdom
  • English
  • 2nd
  • ill
  • 0335218520
  • 9780335218523
  • 764,084

Table of contents

Overview of the book Section 1: Understanding the roles of managers and management in health care The basics of good management The nature of management Managerial skills and qualities Problem solving Section 2: Health care funding Funding health care systems Purchasing health services Section 3: Managing people Human resource management and development Human resources planning: forecasting demand and supply The recruitment and selection process Performance management, appraisal and career development Managing inter-professional relationships Section 4: Managing results Evaluating performance Managing results Performance related pay Section 5: Managing change Determining strategic action Change management Making change happen Section 6: The leadership role of managers Management and leadership Approaches to successful leadership Glossary Index

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About Valerie Iles

Senior Lecturer at the London School of Hygiene and Tropical Medicine Senior Honorary Lecturer at the Department of Public Health and Policy of the London School of Hygiene and Tropical Medicine

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