Managing a Dental Practice: The Genghis Khan Way

Managing a Dental Practice: The Genghis Khan Way


By (author) Michael R. Young


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  • Publisher: Radcliffe Publishing Ltd
  • Format: Paperback | 150 pages
  • Dimensions: 170mm x 244mm x 13mm | 295g
  • Publication date: 1 March 2010
  • Publication City/Country: Oxford
  • ISBN 10: 1846193966
  • ISBN 13: 9781846193965
  • Edition: 1, New edition
  • Edition statement: 1st New edition
  • Sales rank: 324,580

Product description

The parallel aims of a dental practice are to deliver excellent patient care through highly trained and motivated employees and to maximise income and profit. Achieving these aims as a practice manager demands a clear vision, sound preparation, planning and marshalling of resources, broad business knowledge, an understanding of a rapidly changing world, and above all wise judgement. So why Genghis Khan? Although some in the West see him in negative terms, the Mongol leader created one of the world's greatest empires. His hugely successful strategies included intelligence gathering, understanding his rivals' motivations, being quick to learn and adopt new technologies and ideas, and successful people management. Genghis Khan is one of history's most charismatic and dynamic leaders - and you will need all his skill, strength and tenacity to succeed in both dentistry and business. This 'how to - ' book on survival and empire-building in the dentistry business is ideal for anyone who owns, aspires to own, or is involved in managing a practice. It contains advice relevant to both small and large practices, to dentists working in the National Health Service (NHS) and private practice, and to general and specialist practices. 'This book, in summoning years of valuable experience of the vagaries of dental practice and connecting them with the wider world, provides the reader with an excellent starting point from which to plan, develop and make successful their own practice.' - Stephen Hancocks in his Foreword

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Author information

former dentist, practice owner and teacher of clinical dentistry

Review quote

Written from the pen of experience, this book seeks to provide a clear and logical framework for those wishing to establish an effective and efficient management model in dental practice. It draws into sharp focus the fundamental strategies of practice leadership, whilst acknowledging the key aims of delivering optimal patient care and operating a successful business. Throughout, the text is peppered with personal anecdotes from the author, relatable examples of management triumphs and failures. In spite of the author's extensive experience in the fields of management and marketing, the book is refreshingly free of mysterious industry jargon. This book is relevant to those in NHS, private and specialist sectors; small and large practices alike. It would be of direct value to those involved in practice management at any levels and in any capacity. - British Dental Journal

Table of contents

* Section 1: Preparation o What is practice management? o Who and what are you managing? o So you want to run your own practice? * Section 2: People o Managing patients o Managing employees o The practice manager o Odds and ends * Section 3: Planning o Business planning o Strategic planning o Financial planning o Marketing planning o Do more better o Planning for disaster * Section 4: Policies and procedures o Policies o Procedures o How to write a practice manual o Clinical governance * Postscript