Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

Paperback

By (author) Joe Navarro, By (author) Toni Sciarra Poynter

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  • Publisher: HarperPaperbacks
  • Format: Paperback | 256 pages
  • Dimensions: 152mm x 226mm x 20mm | 272g
  • Publication date: 20 March 2011
  • Publication City/Country: New York
  • ISBN 10: 0062015044
  • ISBN 13: 9780062015044
  • Edition statement: Reprint
  • Illustrations note: black & white illustrations, figures
  • Sales rank: 90,360

Product description

Drawing on his decades of work in the behavioural sciences, Navarro shows how to use his simple yet powerful comfort/discomfort model to decode nonverbal behaviour and gain crucial insights about what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual yet critical water cooler exchanges that are the driving force of an organization.

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Review quote

"Joe Navarro has spent his professional life studying nonverbal language, and testing those insights in high-stakes environments. We are fortunate that he is willing to share those insights in this marvelous book. It is a must read for anyone in business (and anyone not in business)."--Brian J. Hall, Albert H. Gordon Professor of Business Administration, Harvard Business School