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    Lean Solutions: How Companies and Customers Can Create Value and Wealth Together (Hardback) By (author) Daniel T. Jones, By (author) James P. Womack

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    DescriptionA massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.


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  • Full bibliographic data for Lean Solutions

    Title
    Lean Solutions
    Subtitle
    How Companies and Customers Can Create Value and Wealth Together
    Authors and contributors
    By (author) Daniel T. Jones, By (author) James P. Womack
    Physical properties
    Format: Hardback
    Number of pages: 368
    Width: 154 mm
    Height: 234 mm
    Thickness: 38 mm
    Weight: 621 g
    Language
    English
    ISBN
    ISBN 13: 9780743275958
    ISBN 10: 0743275950
    Classifications

    BIC E4L: BUS
    Nielsen BookScan Product Class 3: T17.1
    BIC subject category V2: KJSU
    Warengruppen-Systematik des deutschen Buchhandels: 17800
    DC22: 658.812
    BISAC V2.8: BUS063000, BUS041000
    Publisher
    SIMON & SCHUSTER
    Imprint name
    SIMON & SCHUSTER
    Publication date
    03 October 2005
    Publication City/Country
    New York
    Author Information
    James P. Womack is Principal Research Scientist in the Japan Programme at the Massachusetts Institute of Technology and a member of the Transitions Group, a consulting firm based in the USA. Daniel T. Jones is a Professor at the Cardiff Business School and has acted as consultant to a wide and international range of companies operating in Europe. He lives in Hereford.