It's the Way You Say It: Becoming Articulate, Well-Spoken, and Clear

It's the Way You Say It: Becoming Articulate, Well-Spoken, and Clear

Paperback

By (author) Carol A. Fleming

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  • Publisher: BERRETT-KOEHLER
  • Format: Paperback | 240 pages
  • Dimensions: 140mm x 213mm x 23mm | 363g
  • Publication date: 1 May 2013
  • Publication City/Country: San Francisco
  • ISBN 10: 1609947436
  • ISBN 13: 9781609947439
  • Edition: 2, Revised
  • Edition statement: 2nd Revised edition
  • Sales rank: 79,155

Product description

The must-have book for everyone who wants to be heard. More than just a book on business speech, it looks at the range of common communication mistakes - from repeating oneself to speaking too quickly - that can result in a poor impression. Most people don't like the sound of their voice - but for some, their vocal and communication habits are holding back professional success. Typical problems include: voice pitches too high, nasal and gravelly, mumbling, swallowing of words, speech too soft - people constantly asking to speak up, speaking too fast, difficulty making small talk, difficulty making eye contact, stage fright and interrupting others. Other books address some of these issues but are not grounded in speech science and professional expertise. With dozens of years under her belt as a Ph.D. speech therapist and pathologist, Carol Fleming can get every reader to the right solutions quickly.

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Author information

Carol Fleming is a personal communication coach and speech pathologist. She earned her doctorate in speech pathology at Northwestern University and has taught at Purdue University and San Francisco State University. She is the author of the bestselling audiobook The Sound of Your Voice, which has been in print for more than twenty years.

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Table of contents

Introduction Part 1: Assessing Your Voice Part 2: Resolving Specific Problems Part 3: Developing a Dynamic Voice Part 4: Becoming Well-Spoken Part 5: Unifying Your Verbal and Nonverbal Messages Part 6: Let's Talk Business!