ITIL V3 Small-scale Implementation

ITIL V3 Small-scale Implementation


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Intended for small organisations examining the quality of their IT service management and either adopting or considering ITIL, this book addresses the different service management challenges faced by smaller organisations. It helps the readers to adapt the ITIL guidance to deliver benefits in their small implementations.

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  • Paperback | 146 pages
  • 212 x 214 x 12mm | 421.84g
  • 01 Aug 2009
  • TSO
  • Stationery Office Books
  • Norwich
  • English
  • figs
  • 0113310781
  • 9780113310784
  • 398,786

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