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    ITIL Service Strategy (Itil) (Paperback) By (author) The Cabinet Office

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    DescriptionThe ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subsequent titles will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Key features: The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6), to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary.


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  • Full bibliographic data for ITIL Service Strategy

    Title
    ITIL Service Strategy
    Authors and contributors
    By (author) The Cabinet Office
    Physical properties
    Format: Paperback
    Number of pages: 483
    Width: 213 mm
    Height: 279 mm
    Thickness: 28 mm
    Weight: 1,746 g
    Language
    English
    ISBN
    ISBN 13: 9780113313044
    ISBN 10: 0113313047
    Classifications

    BIC E4L: COM
    B&T Book Type: NF
    B&T Merchandise Category: TXT
    Nielsen BookScan Product Class 3: S10.6
    LC classification: HD
    B&T General Subject: 180
    Warengruppen-Systematik des deutschen Buchhandels: 17850
    Abridged Dewey: 658
    BISAC V2.8: COM039000
    LC subject heading:
    BISAC V2.8: COM014000
    Ingram Subject Code: XG
    BISAC V2.8: BUS101000
    DC22: 004.0688
    BIC subject category V2: GLC
    Libri: ITIL5000, P0042431, MANA1054, PROZ6500
    BIC subject category V2: UTF
    LC subject heading: , ,
    DC23: 004.068
    Edition
    2
    Edition statement
    2nd
    Publisher
    The Stationery Office Books (Agencies)
    Imprint name
    The Stationery Office
    Publication date
    01 August 2011
    Publication City/Country
    London
    Review quote
    "Strategy is now so much more accessible. It flows, it links and it is now joined to the other stages of the lifecycle so much more effectively." -- Helen Sussex "Logica"