ITIL Service Operation
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ITIL Service Operation

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Description

The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

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Product details

  • Paperback | 370 pages
  • 215.9 x 276.86 x 25.4mm | 1,406.13g
  • The Stationery Office Books (Agencies)
  • The Stationery Office
  • London, United Kingdom
  • English
  • 2011 ed.
  • 0113313071
  • 9780113313075
  • 237,931