ISO 9001: 2000 in Brief (In Brief) (Paperback) By (author) Ray Tricker, By (author) Bruce Sherring-Lucas

Full bibliographic data for ISO 9001

Title

ISO 9001

Subtitle

2000 in Brief

Authors and contributors

By (author) Ray Tricker, By (author) Bruce Sherring-Lucas

Physical properties

Format: Paperback
Number of pages: 192
Width: 156 mm
Height: 234 mm
Thickness: 12 mm
Weight: 362 g

Audience

College/higher education
General/trade
Professional and scholarly

Language

English

ISBN

ISBN 13: 9780750666169
ISBN 10: 0750666161

Classifications

Dewey: 658.562
Dewey: 658.4013
Nielsen BookScan Product Class: S4.1
BISAC category code: BUS065000
BISAC category code: TEC032000
BISAC category code: BUS082000
BISAC category code: BUS053000

Edition

2, Revised

Edition statement

2nd Revised edition

Illustrations note

Approx. 100 illustrations

Publisher

Taylor & Francis Ltd

Imprint name

Butterworth-Heinemann Ltd

Publication date

13 May 2005

Publication City/Country

Oxford/GB

Main description

A clear and comprehensive guide to quickly set up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book explains how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. Four years into the current version of ISO 9001, the new edition of this valuable book incorporates the hard-won experiences of working with the standard, together with direct, accessible and straightforward guidance that is proven to work. New material in this edition covers: • The Application of the Eight Principles of Management • Audit Basics • Compatibility with other Management Systems and Standards • Comprehensive Summary of the ISO 9001:2000 Requirements • Continual Improvement Methods • Guidance on the Six Mandatory Requirements for Written Procedures • Process Improvement Tools - including Six-Sigma Techniques • Process Metrics • Setting of Quality Objectives • The 21 Specific Requirements of Management • The Application of Information Technology in Quality Management * Hands-on guidance on setting up a Quality Management System cost effectively * Direct, accessible and straightforward guidance that is proven to work * Updated with new coverage of related standards and systems

Biographical note

Ray Tricker is the Principal Consultant of Herne European Consultancy Ltd - a company specialising in ISO 9000 Management Systems - and is also an established author. He served with the Royal Corps of Signals (for a total of 37 years) during which time he held various managerial posts culminating in being appointed as the Chief Engineer of NATO's Communication Security Agency (ACE COMSEC). Most of Ray's work since joining Herne has centred on the European Railways. He has held a number of posts with the Union International des Chemins de fer (UIC) (e.g. Quality Manager of the European Train Control System (ETCS)) and with the European Union (EU) Commission (e.g. T500 Review Team Leader, European Rail Traffic Management System (ERTMS) Users Group Project Co-ordinator, HEROE Project Co-ordinator) and currently (as well as writing books!) he is busy assisting small businesses from around the world produce their own auditable Quality and/or Integrated Management Systems to meet the requirements of ISO 9001:2008, ISO 14001 and OHSAS standards. He is also a UKAS Assessor for the assessment of certification bodies for the harmonisation of the trans-European high speed railway network.

Promotional headline

* Hands-on guidance on setting up a Quality Management System cost effectively * Direct, accessible and straightforward guidance that is proven to work * Updated with new coverage of related standards and systems

Review quote

'After ordering and returning several other ISO 9000 books, I found this book to be just what I was looking for. I find it very understandable especially for a comparative newcomer to the formal procedures of Quality Control. Having been authorized to see what ISO 9000 can do for our software engineering company, this book has provided me with a lot of enthusiasm for achieving a formal QMS.' Stephen Maile, Denver, CO

Table of contents

Introduction; What is Quality; What is a Quality Management System; The History of Quality Standards; Who produces Quality Standards; What is ISO 9000:2000; How quality helps during a Product / Service Life Cycle; Who Controls Quality in an Organisation; What are the Purchaser's Responsibilities; What are the Supplier's Responsibilities; What to do once the QMS is established; Quality Management and Computer Technology; Annex A -- ISO 9001:2000 -- A Summary of Requirements; Abbreviations and Acronyms; References; Glossary; Useful addresses; Index