The Hidden Power of Social Networks

The Hidden Power of Social Networks : Understanding How Work Really Gets Done in Organizations

By (author) Rob Cross , By (author) Andrew Parker , By (author) Robert L. Cross


You save US$17.04

Free delivery worldwide

Dispatched in 2 business days

When will my order arrive?

A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"--a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.

show more
  • Hardback | 240 pages
  • 160.02 x 233.68 x 22.86mm | 521.63g
  • 02 Jun 2004
  • Harvard Business Review Press
  • Boston, MA
  • English
  • New.
  • 1591392705
  • 9781591392705
  • 211,084

Other books in this category

Other people who viewed this bought:

Author Information

Rob Cross is an assistant professor at the University of Virginia's McIntire School of Commerce in Charlottesville. Andrew Parker is a Research Consultant with the IBM Knowledge and Organizational Forum in Cambridge.

show more