Getting Past No: Negotiating with Difficult People

Getting Past No: Negotiating with Difficult People

Paperback

By (author) Roger Fisher, By (author) William Ury

$10.56
List price $14.04
You save $3.48 24% off

Free delivery worldwide
Available
Dispatched in 1 business day
When will my order arrive?

  • Publisher: RANDOM HOUSE BUSINESS BOOKS
  • Format: Paperback | 176 pages
  • Dimensions: 126mm x 196mm x 14mm | 120g
  • Publication date: 9 July 1992
  • Publication City/Country: London
  • ISBN 10: 0712655239
  • ISBN 13: 9780712655231
  • Sales rank: 37,240

Product description

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: - STAY IN CONTROL UNDER PRESSURE - DEFUSE ANGER AND HOSTILITY - FIND OUT WHAT THE OTHER SIDE REALLY WANTS - COUNTER DIRTY TRICKS - USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE - REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS. Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

Other people who viewed this bought:

Showing items 1 to 10 of 10

Other books in this category

Showing items 1 to 11 of 11