Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time

Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time


By (author) Susan Scott


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  • Publisher: Berkley Publishing Corporation,U.S.
  • Format: Paperback | 320 pages
  • Dimensions: 152mm x 224mm x 28mm | 340g
  • Publication date: 26 February 2004
  • Publication City/Country: New York
  • ISBN 10: 0425193373
  • ISBN 13: 9780425193372
  • Edition statement: Reprint
  • Sales rank: 1,256

Product description

The Wall Street Journal bestseller, now with new material. The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: * Overcome barriers to meaningful communication * Expand and enrich conversations with colleagues, friends, and family * Increase clarity and improve understanding * Handle strong emotions-on both sides of the table

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Author information

Susan Scott maintains an international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. For fourteen years, she ran think tanks and seminars for business leaders through TEC International, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOS around the world. Scott has extensive experience assisting companies with mission, vision, values, leadership development, cultural transformation, strategic planning, and executive coaching.

Review quote

"Plenty of helpful tools and assignments." --Publishers Weekly

Table of contents

Fierce ConversationsForeword by Ken Blanchard The Seven Principles of Fierce Conversations Preface Introduction: The Idea of Fierce Principle 1: Master the Courage to Interrogate Reality Principle 2: Come Out from Behind Yourself into the Conversation and Make It Real Principle 3: Be Here, Prepared to Be Nowhere Else Principle 4: Tackle Your Toughest Challenge Today Principle 5: Obey Your Instincts Principle 6: Take Responsibility for Your Emotional Wake Principle 7: Let Silence Do the Heavy Lifting Conclusion: Embracing the Principles Appendix Index A User's Guide