Family Village Tribe

Family Village Tribe : The Evolution of Flight Centre

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Flight Centre Limited is an anomaly in the business world a modern-day organisation that uses Stone Age strategies to achieve phenomenal success. This updated edition of Family Village Tribe describes the company's ongoing evolution and is essential reading for anyone interested in the machinations of starting a successful business from the ground up, and staying there. I didn't realise my life had been hijacked until a year after it happened.' That's Mandy Johnson's take on her introduction into the world of Flight Centre Limited the travel company that divides its workforce into prehistoric families', villages' and tribes', and rewards them with autonomy and incentives. From its origins in 1973 as a UK tour company with a single bus called Bollocks', FCL revolutionised the travel industry and morphed into a global giant. It faced challenges including the War on Terror and SARS that wreaked havoc on business. It battled the encroachment of the internet; a disastrous internal restructure; and a US acquisition that delivered a profit wipe-out, just months before the global financial crisis. And yet each time FCL has come back stronger than

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Product details

  • Paperback | 384 pages
  • 152 x 232 x 30mm | 479.99g
  • Random House Australia
  • William Heinemann Australia
  • North Sydney, Australia
  • English
  • Revised
  • Revised and Updated
  • black & white illustrations
  • 0857981498
  • 9780857981493
  • 190,524

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About Mandy Johnson

Mandy Johnson is a well-known business author and HR thought leader. Formerly a UK company director and head of HR at Best Employer' winner Flight Centre Limited (the 15,000 employee global travel retailer) she is a frequent speaker and advisor to both public and private organisations. She was the creator and presenter of one of Bond University's most popular executive education programmes - Winning The War For Talent and has been featured in the Australian Financial Review and on ABC Radio's Conversation Hour and Jon Faine Morning Programme, for her effective techniques. Dubbed an author HR professionals should take notice of' by HR Magazine, Family Village Tribe, her first book, is now studied in many MBA courses around Australia and its strategies have been copied and implemented by many organisations.

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