Essential Telephoning in English Teacher's book (Paperback)
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Short Description for Essential Telephoning in English Teacher's book Essential Telephoning in English is a short course in telephoning skills for pre-intermediate to intermediate learners of Business English.
- Published: 22 August 2002
- Format: Paperback 82 pages
- ISBN 13: 9780521783897 ISBN 10: 0521783895
- Sales rank: 1,043,482
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Full description for Essential Telephoning in English Teacher's book
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.