Drive Business Performance: Enabling a Culture of Intelligent Execution

Drive Business Performance: Enabling a Culture of Intelligent Execution

Hardback Microsoft Executive Leadership

By (author) Bruno Aziza, By (author) Joey Fitts, Foreword by Robert Steven Kaplan, Foreword by David P. Norton

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  • Publisher: John Wiley & Sons Ltd
  • Format: Hardback | 320 pages
  • Dimensions: 156mm x 232mm x 32mm | 558g
  • Publication date: 9 May 2008
  • Publication City/Country: Chichester
  • ISBN 10: 0470259558
  • ISBN 13: 9780470259559
  • Sales rank: 1,588,600

Product description

This groundbreaking guide provides a deep understanding of how to achieve enterprise performance management objectives, backed up by first-hand accounts from Fortune 500 companies who are winning by building accountability, intelligence, and informed decision-making into their organizational DNA. Drive Business Performance explains the competitive advantage experienced by organizations that create and manage a "Culture of Performance."

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Author information

Bruno Aziza has led marketing, sales, and operations teams at various technology firms, including Apple Inc., Business Objects, and Decathlon. Bruno has worked and lived in France, the U.K., Germany and the U.S., and holds a master's degree in business and economics from three European institutions. He currently works on Microsoft's Global Business Intelligence strategy. Joey Fitts has consulted over twenty-five of the Fortune 500, guest-lectured at Harvard Executive Education programs, raised over $16 million in venture capital, and served on the Board of Advisors for InterVivos and the Computer Technology Industry Association (CompTIA). He currently works on Microsoft's Global Business Intelligence Alliance strategy.

Review quote

"This book is about improving performance management within an organization by enhancing business intelligence whereby organizational objectives, the analysis of trends, the ability to forecast, and to plan winning strategies, works toward the common goal of success. It does reveal various methodologies at work in the Fortune 500 companies that have adopted them." ( , July 2008) "Their perspective is that of veteran solution developers, and their goal is to translate their experience into practical, jargon-free, actionable advice for leaders who want to get a grip on their organization's performance. The result is a handbook of performance management strategy and tactics that offers some fresh insights as well as the promised road map to success." ( , May 22, 2008)

Back cover copy

Praise for "Drive Business Performance: Enabling a Culture of Intelligent Execution""Performance management systems and processes will be a major focus of firms over the next decade, as they attempt to harness vast volumes of transaction and customer data. "Drive Business Performance" provides a clear road map for navigating this important territory. If your want to understand, explain, and predict your company's performance, buy and read this book." --Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College""Drive Business Performance" is a pragmatic guide for world-class decision making. It provides important new thinking on a management approach that empowers people to amplify their impact on organizational results. This is a groundbreaking book that executives and managers alike should read." --Randy Benz, Chief Information Officer, Energizer Holdings, Inc."Providing everyone in the organization with a clear understanding of how day-to-day decision making and tactical execution relate to organizational success is critical to running a high performing business. "Drive Business Performance" provides specific and easy-to-follow guidance to deliver results. A must-read for any organization seeking to win." --Christopher Liddell, Chief Financial Officer, Microsoft CorporationA practical road map to managing your company's journey from strategic ideas to world-class performanceToday's executives are expected to drive results faster than ever before. In "Drive Business Performance: Enabling a Culture of Intelligent Execution, " performance management thought leaders Bruno Aziza and Joey Fitts share their considerable knowledge and experience to provide explicit steps that will guide you in improving performance management within your own organization.This groundbreaking book shows you: How performance management can deliver competitive advantageHow to diagnose your organization's performance management capabilitiesWhat specific skills and assets your organization needs to manage performance more effectivelySupplemental material is available from the authors at

Flap copy

Drive Business Performance How can your organization increase its agility, alignment, andaccountability to improve performance? Developing performancemanagement capabilities means changing the way people are empoweredto make better decisions. It requires a transition from arestrictive, command-and-control approach to management style thatincludes more participants in the performance management process."Drive Business Performance" shows you how.Starting with a forward by Dr. Robert Kaplan and Dr. DavidNorton, creators of the revolutionary Balanced Scorecard approach, "Drive Business Performance" reveals how to effectively alignperformance with technology, creating a best-in-class informationmanagement system and amplifying individual employee impact.This groundbreaking guide provides a deep understanding of howto achieve enterprise performance management objectives, backed upby firsthand accounts from Fortune 500 companies that are winningby building accountability, intelligence, and informed decisionmaking into their organizational DNA. "Drive BusinessPerformance" explains the competitive advantage experienced byorganizations that create and manage a "Culture ofPerformance."Part of Wiley's Microsoft Executive Leadership Series, "DriveBusiness Performance" fills a gap in the literature on managingperformance. This innovative, jargon-free book demystifiesperformance management, with detailed guidance for organizations toreplicate top performers' results, including the recommended skillsand assets needed to successfully compete in today's businessenvironment.

Table of contents

Foreword. Preface. Acknowledgements. Chapter 1: The Six Stages of Performance Management. Chapter 2: Managing Performance. Chapter 3: Monitor. Chapter 4: Analyze. Chapter 5: Plan. Chapter 6: Pull It All Together: What's Your Organization's Stage? Index.