The Dragonfly Effect: Quick, Effective, and Powerful Ways to Use Social Media to Drive Social Change

The Dragonfly Effect: Quick, Effective, and Powerful Ways to Use Social Media to Drive Social Change


By (author) Jennifer Aaker, By (author) Andy Smith, By (author) Carlye Adler, By (author) Dan Ariely, Foreword by Chip Heath

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  • Publisher: Jossey Bass Wiley
  • Format: Hardback | 240 pages
  • Dimensions: 145mm x 211mm x 23mm | 358g
  • Publication date: 15 October 2010
  • Publication City/Country: Chichester
  • ISBN 10: 0470614153
  • ISBN 13: 9780470614150
  • Sales rank: 113,174

Product description

Proven strategies for harnessing the power of social media to drive social change Many books teach the mechanics of using Facebook, Twitter, and YouTube to compete in business. But no book addresses how to harness the incredible power of social media to make a difference. The Dragonfly Effect shows you how to tap social media and consumer psychological insights to achieve a single, concrete goal. Named for the only insect that is able to move in any direction when its four wings are working in concert, this book * Reveals the four "wings" of the Dragonfly Effect-and how they work together to produce colossal results * Features original case studies of global organizations like the Gap, Starbucks, Kiva, Nike, eBay, Facebook; and start-ups like Groupon and COOKPAD, showing how they achieve social good and customer loyalty * Leverage the power of design thinking and psychological research with practical strategies * Reveals how everyday people achieve unprecedented results-whether finding an almost impossible bone marrow match for a friend, raising millions for cancer research, or electing the current president of the United States The Dragonfly Effect shows that you don't need money or power to inspire seismic change.

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Author information

A social psychologist and marketer, Jennifer Aaker is the General Atlantic Professor of Marketing at Stanford University's Graduate School of Business. Her research focuses on time, money, and happiness, and how small acts create significant change fueled by social media. Her work has been featured in a variety of media including The New York Times, Wall Street Journal, Washington Post, BusinessWeek, Forbes, and NPR, as well as CBS MoneyWatch. Andy Smith is a principal of Vonavona Ventures, where he advises companies on marketing, customer strategy, and operations. Over the past 20 years, he has served as a high tech executive, leading teams at Dolby Labs, BIGWORDS, LiquidWit, Intel, Analysis Group, Polaroid, Integral Inc., and PriceWaterhouseCoopers.

Review quote

Marketing gurus (and married couple) Aaker and Smith turn Aaker's popular class at the Stanford Graduate School of Business into a handbook on using the power and popularity of social media to do good in the world. They employ real-world examples--an e-mail campaign to register bone marrow donors for hard-to-match patients, a Colombian engineer who used Facebook to organize a protest against the Revolutionary Armed Forces, Obama's grassroots campaign, the microlending site Kiva--to illustrate their mantra F+GET: "Focus, Grab Attention, Engage, Take Action." This is the "Dragonfly Effect," named for the insect's ability to move in any direction when its four wings work together. Specific, practical advice teaches readers how to translate anything--a product, service, community concern--into a powerful narrative that invites participation, how to communicate with potential supporters, how to craft a compelling video, and more. A fascinating, comprehensive guide for how to take your cause and compassion viral. (Oct.) ( Publishers Weekly, July 26, 2010)

Back cover copy

""The Dragonfly Effect" is the single best road map to social media I have ever seen. With ideas rooted in research and examples rooted in life, it offers both big strategies and small tips that you can use to invigorate your business, increase your happiness, and maybe even change the world. So do yourself a favor: take two hours and read this remarkable book." --Daniel H. Pink, author of "A Whole New Mind" and "Drive"""The Dragonfly Effect" is actionable, credible, and absolutely necessary for anyone looking to use social media and Facebook to drive social good." --Sheryl Sandberg, COO, Facebook""The Dragonfly Effect" shows anyone how to get involved and take action on issues that matter to them. Its principles lay the foundation for any organization looking to harness the power of social media to champion a cause and create positive change in the world." --Pierre Omidyar, founder and chairman, eBay, and founding partner, Omidyar Network"So much of the recent focus on social technology has emphasized its power to distract. It is hugely gratifying to see a book that focuses on its power to attract, to powerfully bring together caring people around critical social problems to address them on a global scale. The same principles that make a YouTube video go viral can help bring disaster relief to Haiti. It is all just a matter of making it happen.Thanks to "The Dragonfly Effect," you can now learn how." --Geoffrey Moore, co-founder and managing director, TCG Advisors, and author of "Crossing the Chasm" and "Dealing with Darwin""This book makes envisioning, formulating, and executing a social media strategyan intuitive and--dare I say--fun process! "The Dragonfly Effect" shows how anyindividual or organization can turn their passion for reaching out to the world intoa concrete set of actions." --Jessica Jackley, founder, Kiva and Profounder""The Dragonfly Effect" shows how social technology, openness, and empathy cancome together to change the world. Read this book to discover dynamic waysto harness this potential for good." --Charlene Li, author of "Groundswell" and "Open Leadership," and founder, Altimeter Group

Flap copy

"This book puts the 'social' back intosocial media. If you want todo something important, something seismic, then "The DragonflyEffect" is the place to start."--Seth Godin, author, "Linchpin" Many books teach the mechanics of using Facebook, Twitter, andYouTube to compete in business. But no book has addressed how toharness the incredible power of social media to make a difference."The Dragonfly Effect" shows you how to tap social media andconsumer psychological insights to achieve a single, concretegoal.Named for the only insect that is able to move in any directionwhen its four wings are working in concert, "The DragonflyEffect" reveals how four key actions can come together toproduce colossal results. By learning how to effectively Focus, Grab Attention, Engage, and Take Action, everyday people canachieve unprecedented results--whether they are looking toignite a corporate program, save a life, or change the world.Jennifer Aaker and Andy Smith show how individuals, armed with onlyan Internet connection, were able to find an almost impossible bonemarrow match for a friend, raise millions for cancer research, create widespread corporate engagement with consumers and employeesalike, and even elect the current president of the UnitedStates.Featuring dynamic, original case studies of global organizationslike Gap, Starbucks, Kiva, Nike, eBay, and Facebook, as well asstart-ups like Groupon and COOKPAD, The Dragonfly Effect shows howthey achieve both social good and customer loyalty by leveragingthe power of design thinking with practical strategies. Withadditional "Expert Insights" from key thought leaders and socialmedia strategists Charlene Li, Randi Zuckerberg, Robert Scoble, Avinash Kaushik, and Oren Jacob, "The Dragonfly Effect" showsyou how to bring people together in the age of distraction, and howto inspire widespread change without money or power.

Table of contents

Foreword by Chip Heath, author of Made to Stick and Switch. Preface. Introduction: Why Reading This Book Is Worth the Investment. The Dragonfly Body The System That Keeps It Airborne. Wing 1: Focus: How to Hatch a Goal That Will Make an Impact. Wing 2: Grab Attention: How to Stick Out in an Overcrowded, Overmessaged, Noisy World. Wing 3: Engage: How to Make People Connect with Your Goal. Wing 4: Take Action: How to Empower Others, Enable Them and Cultivate a Movement. Onward and Upward You re Flying! Now What? Afterword by Dan Ariely, author of Predictably Irrational and The Upside of Irrationality. Notes. The Dragonfly Ecosystem. About the Authors. Index.