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    Difficult Conversations: How to Discuss What Matters Most (Paperback) By (author) Douglas Stone, By (author) Bruce Patton, By (author) Sheila Heen


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    DescriptionThe authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.

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  • Full bibliographic data for Difficult Conversations

    Difficult Conversations
    How to Discuss What Matters Most
    Authors and contributors
    By (author) Douglas Stone, By (author) Bruce Patton, By (author) Sheila Heen
    Physical properties
    Format: Paperback
    Number of pages: 250
    Width: 133 mm
    Height: 203 mm
    Thickness: 13 mm
    Weight: 181 g
    ISBN 13: 9780140288520
    ISBN 10: 014028852X

    BIC E4L: PSY
    Nielsen BookScan Product Class 3: T17.9
    DC21: 158.2
    BIC subject category V2: JM
    BISAC V2.8: FAM000000
    BIC subject category V2: K
    LC subject heading:
    BISAC V2.8: LAN004000
    LC classification: BF637.C45
    BISAC V2.8: BUS000000
    LC subject heading:
    Thema V1.0: KJ, JM, KC, K
    Penguin Books Australia
    Imprint name
    Penguin Books Australia
    Publication date
    27 April 2000
    Publication City/Country