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    The Design of Everyday Things (Paperback) By (author) Don Norman

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    DescriptionFirst, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.


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  • Full bibliographic data for The Design of Everyday Things

    Title
    The Design of Everyday Things
    Authors and contributors
    By (author) Don Norman
    Physical properties
    Format: Paperback
    Number of pages: 288
    Width: 136 mm
    Height: 208 mm
    Thickness: 22 mm
    Weight: 299 g
    Language
    English
    ISBN
    ISBN 13: 9780465067107
    ISBN 10: 0465067107
    Classifications

    Warengruppen-Systematik des deutschen Buchhandels: 25860
    BIC E4L: PSY
    Nielsen BookScan Product Class 3: T17.9
    B&T Merchandise Category: GEN
    B&T Book Type: NF
    BIC subject category V2: JM, AK
    Ingram Subject Code: BE
    B&T General Subject: 710
    Libri: I-BE
    BISAC V2.8: BUS063000, TEC016000
    LC subject heading: ,
    DC22: 620.8/2, 620.82
    DC21: 620.82
    BISAC V2.8: BUS000000
    LC subject heading:
    BISAC V2.8: DES009000
    LC subject heading: ,
    LC classification: TS171.4 .N67 2002
    Edition statement
    Basic Pbk ed.
    Publisher
    The Perseus Books Group
    Imprint name
    BASIC BOOKS
    Publication date
    19 September 2002
    Publication City/Country
    New York
    Author Information
    Donald A. Norman is Professor of Computer Science at Northwestern University, a former "Apple Fellow," and a partner in the Nielsen Norman Group Consulting Firm, which consults with corporations on design. He is the author of a number of books on design, including "Emotional Design" and the best-selling "The Design of Everyday Things." He lives in Northbrook, Illinois and Palo Alto, California.