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    Crucial Conversations Tools for Talking When Stakes are High (Paperback) By (author) Kerry Patterson, By (author) Joseph Grenny, By (author) Ron McMillan, By (author) Al Switzler

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    Description"The New York Times" and "Washington Post" bestseller that changed the way millions communicate. "["Crucial Conversations"] draws our attention to those defining moments that literally shape our lives, our relationships, and our world...This book deserves to take its place as one of the key thought leadership contributions of our time". (from the Foreword by Stephen R. Covey, author of "The 7 Habits of Highly Effective People"). "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations". (Mark Victor Hansen, cocreator of the numbered 1 "New York Times" bestselling series "Chicken Soup for the Soul"[registered]). The first edition of "Crucial Conversations" exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: prepare for high-stakes situations; transform anger and hurt feelings into powerful dialogue; make it safe to talk about almost anything; and, be persuasive, not abrasive.

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  • Full bibliographic data for Crucial Conversations Tools for Talking When Stakes are High

    Crucial Conversations Tools for Talking When Stakes are High
    Authors and contributors
    By (author) Kerry Patterson, By (author) Joseph Grenny, By (author) Ron McMillan, By (author) Al Switzler
    Physical properties
    Format: Paperback
    Number of pages: 288
    Width: 150 mm
    Height: 226 mm
    Thickness: 20 mm
    Weight: 363 g
    ISBN 13: 9780071771320
    ISBN 10: 0071771328

    BIC E4L: BUS
    Nielsen BookScan Product Class 3: T17.1
    B&T Merchandise Category: GEN
    B&T Book Type: NF
    BIC subject category V2: VSC
    B&T Modifier: Region of Publication: 01
    B&T Modifier: Subject Development: 20
    BIC subject category V2: KJP, KJN
    LC subject heading: ,
    B&T Modifier: Subject Development: 10
    BIC subject category V2: KJMV2
    B&T General Subject: 180
    Ingram Subject Code: BE
    BISAC V2.8: FAM000000
    DC22: 153.6
    B&T Modifier: Academic Level: 03
    BISAC V2.8: BUS007000
    LC subject heading: ,
    B&T Approval Code: A48140000
    BISAC V2.8: BUS047000
    Warengruppen-Systematik des deutschen Buchhandels: 14870
    LC subject heading:
    BISAC V2.8: BUS007010
    LC classification: BF637.C45 C78 2012
    Thema V1.0: VSC, KJP, KJN, KJMV2
    2, Revised
    Edition statement
    2nd Revised edition
    McGraw-Hill Education - Europe
    Imprint name
    MCGRAW-HILL Professional
    Publication date
    01 October 2011
    Publication City/Country
    New York, NY
    Author Information
    Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance. www.vitalsmarts.com