Crucial Conversations

Crucial Conversations : Tools for Talking When Stakes Are High

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The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

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Product details

  • CD-Audio | 4 pages
  • 127 x 139.7 x 10.16mm | 90.72g
  • Brilliance Corporation
  • Grand Haven, Michigan, United States
  • English
  • Abridged
  • 2nd
  • 1469266822
  • 9781469266824
  • 29,762