• Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior See large image

    Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior (CD-Audio) By (author) Kerry Patterson

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    DescriptionFurnishes a selection of tools to help resolve touchy, controversial issues in the office and at home, including how to determine whether an issue is worth confronting, how to avoid jumping to nasty conclusions, how to decide which problems to handle and in what order, and how to motivate people without threats.


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  • Full bibliographic data for Crucial Confrontations

    Title
    Crucial Confrontations
    Subtitle
    Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
    Authors and contributors
    By (author) Kerry Patterson
    Physical properties
    Format: CD-Audio
    Width: 134 mm
    Height: 194 mm
    Thickness: 29 mm
    Weight: 186 g
    Language
    English
    ISBN
    ISBN 13: 9781932378825
    ISBN 10: 1932378820
    Classifications

    B&T Book Type: NF
    BIC E4L: ADV
    Nielsen BookScan Product Class 3: T17.0
    B&T Merchandise Category: AUD
    BIC subject category V2: VS
    DC21: 646.7
    B&T General Subject: 670
    DC22: 153.6
    LC subject heading: ,
    BISAC V2.8: PSY017000
    Ingram Subject Code: KN
    Libri: I-KN
    Warengruppen-Systematik des deutschen Buchhandels: 54000
    BISAC V2.8: LAW000000
    LC subject heading:
    BISAC V2.8: PSY000000
    DC22: 303.69
    LC classification: HM1121 .C78 2005b
    Thema V1.0: VS, LA
    Edition
    Abridged
    Edition statement
    abridged edition
    Publisher
    American Media International LLC
    Imprint name
    American Media International LLC
    Publication date
    01 November 2005
    Publication City/Country
    Burlington