Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation

Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation


By (author) Richard Caddick, By (author) Steve Cable

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  • Publisher: John Wiley & Sons Inc
  • Format: Paperback | 352 pages
  • Dimensions: 186mm x 234mm x 22mm | 821g
  • Publication date: 8 November 2011
  • Publication City/Country: New York
  • ISBN 10: 1119971101
  • ISBN 13: 9781119971108
  • Illustrations note: col. Illustrations
  • Sales rank: 238,452

Product description

A clear and focused guide to creating useful user experiencedocumentation As web sites and applications become richer and more complex,the user experience (UX) becomes critical to their success. Thisindispensible and full-color book provides practical guidance onthis growing field and shares valuable UX advice that you can putinto practice immediately on your own projects. The authors examinewhy UX is gaining so much interest from web designers, graduates,and career changers and looks at the new UX tools and ideas thatcan help you do your job better. In addition, you'll benefit fromthe unique insight the authors provide from their experiences ofworking with some of the world's best-known companies, learning howto take ideas from business requirements, user research, anddocumentation to create and develop your UX vision. * Explains how to create documentation that clearly communicatesthe vision for the UX design and the blueprint for how it's goingto be developed * Provides practical guidance that you can put to work right awayon their own projects * Looks at the new UX tools and ideas that are born every day,aimed at helping you do your job better and more efficiently * Covers a variety of topics including user journeys, taskmodels, funnel diagrams, content audits, sitemaps, wireframes,interactive prototypes, and more Communicating the User Experience is an ideal resourcefor getting started with creating UX documentation.

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Table of contents

About the Authors v Credits vi Authors' Acknowledgments viii Contents ix Introduction 1 A summary of the documents 2 Putting the documents into context 7 Enjoy yourselves! 8 CHAPTER 1: Personas 9 CHAPTER 2: Task Models 43 CHAPTER 3: User Journeys 77 CHAPTER 4: Content requirements 103 CHAPTER 5: Sitemaps 123 CHAPTER 6: Wireframes 159 CHAPTER 7: Usability Test Reports 263 CHAPTER 8: Funnel Diagrams 291 Index 323