Cisco Unified Communications Manager 8: Expert Administration Cookbook

Cisco Unified Communications Manager 8: Expert Administration Cookbook

Paperback

By (author) Tanner Ezell

USD$64.98

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  • Publisher: Packt Publishing Limited
  • Format: Paperback | 295 pages
  • Dimensions: 180mm x 234mm x 22mm | 581g
  • Publication date: 10 April 2012
  • Publication City/Country: Birmingham
  • ISBN 10: 1849684324
  • ISBN 13: 9781849684323
  • Illustrations note: black & white illustrations
  • Sales rank: 1,252,696

Product description

Cisco Unified Communications Manager (CUCM) is a software-based call-processing system developed by Cisco Systems. CUCM tracks all active VoIP network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. This scalable, distributable, highly-available enterprise-class system delivers voice, video, mobility, and presence services. It connects up to 30,000 users of IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications. With this cookbook you will learn all the important aspects of administering Cisco Unified Communications Manager. Cisco Unified Communications Manager 8: Expert Administration Cookbook is filled with many advanced recipes to effectively and efficiently configure and manage Cisco Unified Communications Manager. This book covers everything an administrator needs during and after Cisco Unified Communications Manager implementation. This practical cookbook contains detailed step-by-step instructions with clear and informative screenshots that cover all the important and advanced aspects of administering Cisco Unified Communications Manager. The book starts with introducing Call Routing and E.164. It then covers configuration and design information for the various call admission control technologies and Media Resources. The book also dives deep into troubleshooting, upgrades, disaster recovery, user management and much more.

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Table of contents

Preface Chapter 1: Call Routing, Dial Plan, and E.164 Chapter 2: Call Admission Control Chapter 3: Media Resources and Music On Hold Chapter 4: Tracing and Troubleshooting Tools Chapter 5: Device and Unified Mobility Chapter 6: User Management Chapter 7: User Features Chapter 8: Advanced Features Chapter 9: Securing Unified Communications Chapter 10: Serviceability, Upgrades, and Disaster Recovery Chapter 11: Bulk Administration Tool Index