Cisco Unified Communications Manager 8: Expert Administration Cookbook

Cisco Unified Communications Manager 8: Expert Administration Cookbook


By (author) Tanner Ezell


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  • Publisher: Packt Publishing Limited
  • Format: Paperback | 310 pages
  • Dimensions: 180mm x 234mm x 22mm | 581g
  • Publication date: 10 April 2012
  • Publication City/Country: Birmingham
  • ISBN 10: 1849684324
  • ISBN 13: 9781849684323
  • Illustrations note: black & white illustrations
  • Sales rank: 1,280,038

Product description

This book is written in an easy-to-read style, with a strong emphasis on real-world, practical examples. Step-by-step explanations are provided for performing important administration tasks. If you are Cisco Unified Communications administrators or engineers looking forward for advanced recipes to perform important administration tasks, then this is the best guide for you. This book assumes familiarity with the basics of Cisco's Unified Communications Manager architecture.

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Author information

Tanner Ezell has been working with Unified Communications for many years now, his primary role is a design and implementation engineer. He has extensive knowledge of Cisco UC including Unity, Presence and UCCX. He currently works for a Cisco partner who specializes in Cisco's Unified Communications.

Table of contents

Preface Chapter 1: Call Routing, Dial Plan, and E.164 Chapter 2: Call Admission Control Chapter 3: Media Resources and Music On Hold Chapter 4: Tracing and Troubleshooting Tools Chapter 5: Device and Unified Mobility Chapter 6: User Management Chapter 7: User Features Chapter 8: Advanced Features Chapter 9: Securing Unified Communications Chapter 10: Serviceability, Upgrades, and Disaster Recovery Chapter 11: Bulk Administration Tool Index