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    Business and Administration NVQ: Level 3 (Paperback) By (author) John Sutherland, By (author) Diane Sutherland

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    DescriptionWritten to the QCF 2010 standards, and suitable for all awarding bodies, this new textbook covers the core and most popular optional units of the NVQ Level 3 in Business and Administration. Produced by experienced authors and overseen by a senior assessor, this book maximises your chances of success by clearly linking the assessment requirements to the relevant knowledge and understanding. Numerous activities and tasks will help you to remember and further understand the clearly explained concepts.

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  • Full bibliographic data for Business and Administration NVQ: Level 3

    Business and Administration NVQ: Level 3
    Authors and contributors
    By (author) John Sutherland, By (author) Diane Sutherland
    Physical properties
    Format: Paperback
    Number of pages: 304
    Width: 189 mm
    Height: 244 mm
    Thickness: 15 mm
    Weight: 622 g
    ISBN 13: 9781444144222
    ISBN 10: 1444144227

    BIC E4L: BUS
    Nielsen BookScan Product Class 3: S4.0T
    BIC subject category V2: KJB
    DC22: 650
    BISAC V2.8: BUS000000
    BIC educational purpose qualifier V2: 4KVCT
    BIC subject category V2: 4KVCT
    Thema V1.0: KJB
    Thema educational purpose qualifier V1.0: 4Z-GB-VC, 4CP
    Imprint name
    Publication date
    29 July 2011
    Publication City/Country
    Author Information
    Jon Sutherland and Diane Sutherland are experienced authors of business textbooks Editor Doris Patterson is a senior assessor for a major awarding body
    Table of contents
    Q301 Manage own performance in a business environment Q303 Work in a business environment Q302 Evaluate and improve own performance in business environment Q309 Communicate in a business environment Q328 Deliver, monitor and evaluate customer services to internal customers Q329 Deliver, monitor and evaluate customer services to external customers Q318 Analyse and report data Q322 Plan and organise meetings Q312 Design and produce documents in a business environment Q305 Work with other people in a business environment