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    Building Successful Online Communities: Evidence-Based Social Design (Hardback) By (author) Robert E. Kraut, By (author) Paul Resnick, With Sara Kiesler, With Yuqing Ren, With Yan Chen, With Moira Burke, With Niki Kittur, With John Riedl, With Joseph Konstan

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    DescriptionOnline communities are among the most popular destinations on the Internet, but not all online communities are equally successful. For every flourishing Facebook, there is a moribund Friendster--not to mention the scores of smaller social networking sites that never attracted enough members to be viable. This book offers lessons from theory and empirical research in the social sciences that can help improve the design of online communities. The social sciences can tell us much about how to make online communities thrive, offering theories of individual motivation and human behavior that, properly interpreted, can inform particular design choices for online communities. The authors draw on the literature in psychology, economics, and other social sciences, as well as their own research, translating general findings into useful design claims. They explain, for example, how to encourage information contributions based on the theory of public goods, and how to build members' commitment based on theories of interpersonal bond formation. For each design claim, they offer supporting evidence from theory, experiments, or observational studies.The book focuses on five high-level design challenges: starting a new community, attracting new members, encouraging commitment, encouraging contribution, and regulating misbehavior and conflict. By organizing their presentation around these fundamental design features, the authors encourage practitioners to consider alternatives rather than simply adapting a feature seen on other sites.

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  • Full bibliographic data for Building Successful Online Communities

    Building Successful Online Communities
    Evidence-Based Social Design
    Authors and contributors
    By (author) Robert E. Kraut, By (author) Paul Resnick, With Sara Kiesler, With Yuqing Ren, With Yan Chen, With Moira Burke, With Niki Kittur, With John Riedl, With Joseph Konstan
    Physical properties
    Format: Hardback
    Number of pages: 328
    Width: 175 mm
    Height: 229 mm
    Thickness: 25 mm
    Weight: 680 g
    ISBN 13: 9780262016575
    ISBN 10: 0262016575

    B&T Book Type: NF
    Nielsen BookScan Product Class 3: S3.0
    BIC E4L: SOC
    B&T Modifier: Region of Publication: 01
    BISAC V2.8: SOC052000
    B&T General Subject: 750
    Ingram Subject Code: LA
    Libri: I-LA
    B&T Modifier: Academic Level: 02
    LC subject heading:
    B&T Modifier: Text Format: 01
    BISAC V2.8: LAN004000
    B&T Merchandise Category: UP
    BISAC V2.8: COM079000
    LC subject heading: ,
    DC22: 302.30285
    BIC subject category V2: UD
    Warengruppen-Systematik des deutschen Buchhandels: 17320
    BIC subject category V2: JFFP
    LC subject heading: , , ,
    LC classification: HM742 .K73 2011
    Thema V1.0: UBJ, JBF, UD
    Illustrations note
    62 b&w illus.
    MIT Press Ltd
    Imprint name
    MIT Press
    Publication date
    17 April 2012
    Publication City/Country
    Cambridge, Mass.
    Author Information
    Robert E. Kraut is Herbert A. Simon Professor of Human-Computer Interaction at Carnegie Mellon University. Paul Resnick is Professor at the University of Michigan's School of Information. Sara Kiesler is Professor of Human Computer Interaction at Carnegie Mellon University. She has been elected into the CHI Academy by The Association for Computing Machinery's Special Interest Group on Computer-Human Interaction (ACM SIGCHI) in recognition of her outstanding leadership and service in the field of computer-human interaction.
    Review quote
    " Building Successful Online Communities is the book we've all been waiting for. Students, faculty, and professional developers will learn how online communities function. There's something for everyone--empirical findings framed in theory, and gems of advice. The authors are remarkable researchers, teachers, and leaders in the field."--Jennifer J. Preece, Professor and Dean, College of Information Studies, University of Maryland's iSchool "While many books have described the patterns and building blocks of successful social spaces from an architectural perspective, Building Successful Online Communities moves beyond the tangible and derives critical features and design claims for thriving communities in the more malleable online world. The authors provide real world examples and observations to help practitioners design an online community. In the process, they create a vocabulary and environment that engages the reader to want to design an online social space."--Kyratso George Karahalios, Associate Professor, University of Illinois "This work provides the science behind the observations we made in Building Web Reputation Systems. Its format of design claims, thoroughly supported by research and examples, is a must-have resource for anyone thinking of deploying successful online communities."--F. Randall Farmer, online communities pioneer, and coauthor of Building Web Reputation Systems