• The Balanced Scorecard: Translating Strategy into Action See large image

    The Balanced Scorecard: Translating Strategy into Action (Harvard Business School Press) (Hardback) By (author) Robert Steven Kaplan, By (author) David P. Norton

    $30.10 - Save $21.28 41% off - RRP $51.38 Free delivery worldwide Available
    Dispatched in 2 business days
    When will my order arrive?
    Add to basket | Add to wishlist |

    DescriptionThe Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.


Other books

Other people who viewed this bought | Other books in this category
Showing items 1 to 10 of 10

 

Reviews | Bibliographic data

There are currently no reviews for The Balanced Scorecard.

You must be logged in and a registered user to add a review.

  • Create an account

    Fields marked * are required

    Please enter a password with at least six characters.