B4B : How Technology and Big Data are Reinventing the Customer-Supplier Relationship

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Industry after industry is becoming technology driven as software rapidly eats the world. As it spreads, so do complexity and opportunity. There are clear signs that the traditional B2B business model designed 125 years ago as a simple make, sell, ship approach for early manufacturing companies is no longer capable of delivering the full potential of high-tech and near-tech solutions. B4B seeks to frame what is possible in an age where suppliers are connected to their customers in real time. The traditional world of B2B was designed to sell things to customers, whereas the new B4B model will be about delivering outcomes for customers. It's a whole new ballgame. Using powerful models and specific examples, B4B envisions a next-generation tech industry where suppliers play an active, ongoing role in helping business customers achieve unparalleled value from their technology investments."

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  • Hardback | 240 pages
  • 157.48 x 238.76 x 22.86mm | 362.87g
  • Point B, Inc
  • San Diego, CAUnited States
  • English
  • 0986046205
  • 9780986046209
  • 165,765

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About J. B. Wood

J.B. Wood is president and CEO of the Technology Services Industry Association (TSIA). He is a frequent industry speaker and author of the popular books Consumption Economics and Complexity Avalanche. His articles have appeared in Fortune, the New York Times, the Wall Street Journal, and other leading publications. Through TSIA, Wood works with the world's largest tech companies on strategies to build profitable service and XaaS (everything as a service) business models. He was formerly the CEO of Prognostics and executive vice president of InsightExpress.

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