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    B4B: How Technology and Big Data are Reinventing the Customer-Supplier Relationship (Hardback) By (author) J. B. Wood, By (author) Todd Hewlin, By (author) Thomas E. Lah

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    DescriptionIndustry after industry is becoming technology driven as software rapidly eats the world. As it spreads, so do complexity and opportunity. There are clear signs that the traditional B2B business model designed 125 years ago as a simple make, sell, ship approach for early manufacturing companies is no longer capable of delivering the full potential of high-tech and near-tech solutions. B4B seeks to frame what is possible in an age where suppliers are connected to their customers in real time. The traditional world of B2B was designed to sell things to customers, whereas the new B4B model will be about delivering outcomes for customers. Its a whole new ballgame. Using powerful models and specific examples, B4B envisions a next-generation tech industry where suppliers play an active, ongoing role in helping business customers achieve unparalleled value from their technology investments.

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  • Full bibliographic data for B4B

    How Technology and Big Data are Reinventing the Customer-Supplier Relationship
    Authors and contributors
    By (author) J. B. Wood, By (author) Todd Hewlin, By (author) Thomas E. Lah
    Physical properties
    Format: Hardback
    Number of pages: 240
    Width: 157 mm
    Height: 239 mm
    Thickness: 23 mm
    Weight: 363 g
    ISBN 13: 9780986046209
    ISBN 10: 0986046205

    BIC E4L: BUS
    B&T Merchandise Category: GEN
    B&T Book Type: NF
    Nielsen BookScan Product Class 3: S4.0T
    BIC subject category V2: KJC
    B&T General Subject: 180
    Warengruppen-Systematik des deutschen Buchhandels: 17850
    Ingram Subject Code: BE
    Libri: I-BE
    BISAC V2.8: BUS063000
    BIC subject category V2: KJMB
    BISAC V2.8: BUS070030
    LC subject heading: ,
    BISAC V2.8: BUS071000
    DC22: 658.7/2
    LC subject heading:
    LC classification: HC79.I55 .W64 2013
    Thema V1.0: KJMB, KJC
    Point B, Inc
    Imprint name
    Point B, Inc
    Publication date
    01 June 2014
    Publication City/Country
    San Diego, CA
    Author Information
    J.B. Wood is president and CEO of the Technology Services Industry Association (TSIA). He is a frequent industry speaker and author of the popular book Complexity Avalanche (2009), and has appeared in Fortune, the New York Times, the Wall Street Journal, and other leading publications. He was formerly the CEO of Prognostics and executive vice president of InsightExpress. Todd Hewlin is managing director of TCG Advisors, a Silicon Valley consulting firm. Previously a partner at McKinsey and a senior executive at Symbol Technologies, he is regularly found in the boardroom of public and private technology leaders advising them on growth strategy and business transformation. His articles have been published in the Harvard Business Review and McKinsey Quarterly. Thomas Lah is executive director of the Technology Services Industry Association (TSIA). Since 1996, he has helped a broad range of companies establish or improve their professional services organizations and is known worldwide for his incisive analysis, strategic thinking, and creative solutions.