70-271 Microsoft Official Academic Course: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System Package (Microsoft Official Academic Course) (Paperback)
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Short Description for 70-271 Microsoft Official Academic Course A complete program of textbook, lab manual, and software, this Microsoft Official Academic Course provides everything students need to build the knowledge and skills necessary to support end users and computers running the Windows XP operating system.
Full description- Publisher: John Wiley & Sons Ltd
- Published: 08 October 2010
- Format: Paperback 704 pages
- See: Full bibliographic data
- Categories: Teaching Resources & Education | Computer Certification
- ISBN 13: 9780470631775 ISBN 10: 0470631775
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Full description for 70-271 Microsoft Official Academic Course
A complete program of textbook, lab manual, and software, this Microsoft Official Academic Course provides everything students need to build the knowledge and skills necessary to support end users and computers running the Windows XP operating system. In addition, this textbook will help students to prepare for the Microsoft Certified Desktop Support Technician examination 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System. The Microsoft Certified Desktop Support Technician is a new two exam credential available from Microsoft Learning. The certification is directed at the skills needed for working in a variety of environments, including corporate environments as well as support for home users via phone support, remote support, and retail counter support. A complete set of instructor resources supports the book.
